Скачать или смотреть Left for 10 Years and Came Back ❤️ Golden-Handed Heartist at Grand Mercure Asoke|Front Office Legend

In today’s Heartist Interview, I sit down with the amazing Khun Korntong, Front Office Manager at Grand Mercure Bangkok Asoke Residence — and this one is packed with heart, history, and a little humour too 💛

Known for her name meaning “Golden Hand”, Khun Korntong was part of the pre-opening team in 2008 when this hotel launched as a Sofitel Residence. After 4 years, she left to explore other brands — and returned a decade later to lead the front office as FOM.

From losing a guest who ended up in hospital (and building a 10+ year bond from it) to helping police-troubled guests and adapting to younger digital-era travellers — she’s done it all!

🎯 What’s Inside:
✅ Her journey from GRO to Front Office Manager
✅ Differences between Thai local brands & international standards
✅ Dealing with guests who “disappear” and become lifelong regulars
✅ Why she left Accor and why she came back after 10 years
✅ Hilarious stories from police calls to hospital chases
✅ Reflections on hospitality across 22+ years
✅ What it means to be a true Heartist in today’s world

If you’ve ever stayed at the Grand Mercure Asoke Residence, you’ve probably felt her warm energy the moment you walked in. She’s the soul of the hotel — and this chat is full of fun, passion, and a touch of gold ✨

📍 Hotel: Grand Mercure Bangkok Asoke Residence (#75)
📅 Night: 248 / 365
🛏️ Series: 365 Nights in Accor Hotels
📍 Location: Bangkok, Thailand
🐾 Pet Friendly, Peaceful, and Steps from Terminal 21

📲 Instagram: @bebaffled
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