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CYBERABAD SOT BALANAGAR TEAM ALONG WITH CYBER CRIME POLICE, BUSTED INTERNATIONAL FAKE CALL CENTRE (AUSTRALIAN CITIZENS) AT MADHAPUR, ARRESTED (09) PERSONS AND SEIZED 12 COMPUTERS

CASE DETAILS

Cr. No: 2934/2025 U/s 318 (4), 319 (2), 336 (3), 338, 330(2) r/w 3 (5) BNS and Sec 66 (c) & (d) of IT Act of Cybercrime PS, Cyberabad.

On 29.11.2025, in a significant operation, the Special Operations Team of Balanagar, in collaboration with the Cyber Crime Police of Cyberabad Commissionerate, apprehended nine (09) individuals involved in operating an International Fake Call Centre at Ayyappa Society, Madhapur, under the jurisdiction of Madhapur PS.

During the investigation, it was revealed that the key accused, Praveen and Prakash, had engaged individuals from Kolkata to work at the call centre. The operation was sophisticated, with the fraudsters making calls to Australian citizens and deceiving them into transferring large sums of money from their bank accounts to various Australian accounts owned by Indian nationals residing in Australia.

These illegally acquired funds were then routed to India using multiple methods, including Hawala channels, cryptocurrency transactions, and other covert routes. Over the span of two years, the fraudsters successfully accumulated and transferred Rs. 8-10 Crores from unsuspecting victims, primarily targeting Australian citizens.

Respondent Details:

1. YEPURI GANESH, Age: 30 Years, Occ: Tele Caller in Ridge Solutions Pvt Ltd, N/o Lingala Village, Kalluru Mandal, Khammam District, Telangana.
2. MARAMPUDU CHENNA KESHAVA, Age: 26 Years, Occ: Private Job in Pvt Ltd, N/o Lingapal Village, Vemsor Mandal, Khammam District, Telangana.
3. MOUMITA MONDAL Age: 27 Years, Occ: Tele caller in Ridge Solutions Pvt Ltd, Kolkata, West Bengal State
4. EAZAZ AHMED, Age: 42 Years, Occ: Tele Caller in Ridge Solutions Pvt Ltd, N/o Odisha state.
5. SAMBIT ROY, Age: 27 Years, Occ: Tele Caller in Ridge Solutions Pvt Ltd, R/o Kolkata, West Bengal State
6. SHANNIK BANERJEE Age: 24 Years, Occ: Tele Caller in Ridge Solutions Pvt Ltd, Kolkata, West Bengal State
7. MOUMITA MALLICK, Age: 33 Years, Occ: Tele Caller in Ridge Solutions Pvt Ltd, N/o Kolkata, West Bengal State
8. SILPI SAMADDER Age: 33 Years, Occ: Tele Caller in Ridge Solutions Pvt Ltd, N/o Kolkata, West Bengal State.
9. KUNAL SINGH, Age: 37 Years, Occ: Tele Caller in Ridge Solutions Pvt Ltd, N/o Kolkata, West Bengal State.

Remaining respondents yet to be apprehended.

KEY ACCUSED & MODUS OPERANDI:

The prime accused, are both natives of Khammam District and cousins, established the international fake call centre in the name of RIDGE IT Solutions in 2024. They hired and brought seven (07) individuals from Kolkata to Hyderabad, accommodated them in Madhapur, and trained them to make fraudulent calls to Australian citizens.

The accused were collecting bank accounts from Indian students studying in Australia and using these accounts to receive illegally obtained funds from victims abroad.

Accused Ganesh and Keshav, also from Khammam District and residents of a neighbouring village of Praveen, managed daily office operations and facilitated the stay and movement of the Kolkata employees in Madhapur.

FRAUD EXECUTION PROCESS:

The investigation revealed a coordinated international cyber-fraud in which Praveen and his team received “leads” from another yet-unidentified group. This group sent fake pop-ups/emails to Australian citizens, falsely claiming that their computer had been compromised. The pop-up contained a “customer care” phone number.

When the victim called the number, the call was routed through the X-Lite application directly to the fake call centre operated by the accused in Madhapur.

The accused then:

1. Convinced the victims to allow remote access to their computers using the AnyDesk application.
2. Gained access to victims’ online banking accounts.
3. Illegally transferred large sums of money to Australian bank accounts belonging to Indian nationals residing in Australia.
4. Later routed the funds to India through Hawala, cryptocurrency, and other clandestine channels.

During the raid, police recovered 45 Australian bank accounts stored in the office mobile phone of the accused. It is strongly suspected that hundreds of Australian bank accounts were fraudulently acquired and misused by Praveen and his team over the last two years.


SEIZURES

1. HP Computers – 12
2. TP-Link Routers – 02
3. Thar Vehicle
4. Mobile Phones – 21
5. Stamps – 03
6. Passport of accused Ganesh

The teams worked under the supervision of YVS Sudheendhra, DCP, SB & i/c