Скачать или смотреть ServiceNow integration Part 1: Use AtBot to open a new ticket

ServiceNow is one of the most popular IT service management tools on the market. But just because IT likes a tool like ServiceNow doesn’t mean everyday users enjoy having to go through separate portals just to log trouble tickets.

With AtBot and Power Automate, you can set up your ticketing service to report through one central location: an all-knowing bot. In this video, we cover how to create an Incident in ServiceNow through AtBot and a custom-branded version of AtBot called AskIT.

Later in this series, we’ll cover how to automate pretty much all of your Tier 1 IT support needs through AtBot.

To run these Skills, you’ll need to have
A subscription with ServiceNow: https://www.servicenow.com/
A license to Power Automate premium connectors: https://flow.microsoft.com/en-us/pric...
A license (or free trial) to AtBot Enterprise: https://tinyurl.com/AtBotTrial