Dealing with Difficult People - Lunch & Learn

Описание к видео Dealing with Difficult People - Lunch & Learn

‘Tis the season for family, friends, and…difficult people. Let’s face it, the holidays can be a minefield of stress and tension. In this Lunch & Learn, Jay and Terry explore strategies for navigating those tricky interactions with grace and ease. We’ll discuss the art of assertive communication, the power of empathy, setting boundaries, and the gift of humor.

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