Скачать или смотреть Amazon Seller Account DEACTIVATED? Amazon Appeal Letter I Used To Fix The Issue

Amazon Appeal Kit:
https://theappealkit.com

For many sellers, amazon account suspension is a major risk to their income and reputation and the whole experience can be very stressful.

If you’ve just got a suspension, take a deep breath and let us guide you through the process of getting your seller account reinstated.

Every day hundreds of honest third-party sellers get suspended, denied or banned by Amazon.

What’s the difference?

Suspended means you still have a chance to appeal. You’ll need to work on and submit a plan of action.

Denied means your appeal was rejected but you still have a chance to submit a revised plan of action.

Banned is the worst and means your appeal has failed more than once, and Amazon will no longer read your emails.

Can I just open another account?

No. you will also be informed that it is against Amazon’s terms and conditions for you to open another seller account.

Every minute a seller is suspended, they’re losing money! In some instances, it can take weeks or months for sellers to get reinstated.

Amazon selling privileges are removed for three reasons:

1) Amazon feels your performance is taking a dive. They want to operate a competitive marketplace that values good customer service.

2) You’ve violated Amazon’s policies. Remember it’s Amazon’s house and you have to abide by their rules.

3) You are selling a restricted product.

You can find out why your account has been suspended by checking your Performance Notifications within Seller Central.

A suspended seller will also receive a notification titled “Your Amazon.com selling privileges have been removed” with a list of affected ASINs.

Sellers are then expected to create an appeal letter with a Plan of Action based on the information contained in the notification.

How to Appeal Against Your Suspension

Conduct a thorough investigation across all of your accounts, paying close attention to any ASINs with previous policy warnings.

Read over the suspension notice carefully to identify which rules you violated referring to Amazon’s policies and agreements page and checking your Seller Central performance metrics. If you require more information on your suspension (and still have access to Support), consider opening a ticket to clarify.

In your appeal letter, identify the reasons for the suspension.

Do take responsibility and acknowledge you made a mistake or error.

Do tell Amazon you are committed to providing awesome customer service and you realise it is a privilege to sell on their site.

Do not criticise or blame Amazon in any way.

Now, to increase your chances of a successful appeal, your Plan of Action should be thorough and based on the reason for your suspension.

This is a really important part of your appeal.

Remember, if the investigators ask for more information, your appeal will be delayed and time is money.

Your Plan of Action should identify the exact reason for your suspension and contain solutions and why it won’t happen again.

For example, if you’re a seller who has been suspended for shipping reasons, you may wish to include that you’re moving to FBA to solve the issue.

Your Plan of Action requires some time and thought so don’t appeal immediately.

Instead, you need to plan an actual case that motivates Amazon to reinstate your account. Think things through before appealing.

Here are 7 tips for Creating an Effective Plan of Action

1) Stay professional and don’t offer commentary about Amazon processes, the slowness of their teams, or telling them how disappointed and heartbroken you are to have lost the account.

2) Keep it simple and give them facts. Focus on policy matters, not performance metrics.

3) Use bullets or numbers instead of paragraphs to communicate your understanding of what went wrong along with the steps you’ve taken to correct it.

4) Include a short introductory paragraph that quickly shows Amazon you understand the problem and how you already resolved it.

5) Don’t include information or commentary regarding the account review process or Amazon. Focus on specific information related to fixing your problem.

6) Don’t blame buyers if you’ve received policy warnings. Assume that there must be a legitimate reason behind the complaints and work to fix them.

7) Ensure that the Plan of Action has all elements that led to the suspension addressed specifically.

Submitting your plan of action

Once your appeal letter is ready, go to the Performance Notification section within Seller Central, find your suspension notice and click the “Appeal” button then submit your Plan of Action.

You now have to wait for the seller performance team to get back to you with a decision or request for more information.

Click the link below for a professionally written appeal letter and action plan service.