Скачать или смотреть When Service Advisors Put Technicians First, Everyone Wins

Rena Rennebohm, CEO of Empowered Advisor, shares why shops thrive when service advisors put technicians first. With years of experience coaching advisors, Rena explains how stronger collaboration between advisors and technicians leads to better shop culture and performance. She also dives into challenges such as high service advisor turnover, the lack of respect advisors often face, and why she believes nearly 50% of shops are short-staffed at the front.

About the Episode
Host: Jay Goninen, WrenchWay, [email protected]
Guest: Rena Rennebohm, Empowered Advisor, [email protected]
Sponsor: Jasper Engines & Transmissions

Links and Resources
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About WrenchWay:
For Technicians & Students: https://wrenchway.com/solutions/techn...
For Shops & Dealerships: https://wrenchway.com/solutions/shops/
For Instructors: https://wrenchway.com/solutions/schools/

#serviceadvisor #mechanic #coaching