Скачать или смотреть The Dark Story of Cigna: How a Health Insurance System Overruled Medical Care

In the modern American health-insurance system, millions of claims move through automated review pipelines before a human ever looks at them.

In the 2010s and 2020s, Cigna built and deployed large-scale utilization management systems that allowed medical directors to approve or deny enormous volumes of claims in rapid succession, reshaping how medical necessity decisions were made.

What followed was a pattern of disputed denials, delayed care, and patients forced into prolonged appeals simply to access routine diagnostics and treatments.

This is the documented story of Cigna’s utilization management practices and the cases that exposed how treatment decisions could be overridden by internal cost thresholds.

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American Insurance Scandals investigates denied claims, health and life insurance scandals, long-term-care failures, disability insurance scams, auto and home insurance disputes, Medicare and Medicaid abuses, insurance billing schemes, and the paper trails behind them.

No politics. No commentary. No dramatization.

Just documents, hearings, memos—and the people affected.

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