FGT 6/23/24 - Weapons Testing Modernization | CX Transformation | Future of Identity Management

In this edition of Fed Gov Today with Francis Rose, the program explores significant advancements and future directions in three critical areas of government operations. Dr. Douglas Schmidt, Director of Operational Test and Evaluation at the Department of Defense, discusses the modernization of weapons testing to address evolving threats and complex systems, emphasizing the integration of AI and collaborative testing environments. Mike Raker, CTO at Maximus, delves into the transformation of government customer experience, highlighting the shift towards multimodal engagement methods and the importance of adapting commercial technologies for public service. Will Graves, Deputy Assistant Director for Futures Identity at the Department of Homeland Security, shares insights on the future of identity management through advanced biometric technologies, focusing on the importance of diverse data sets and the impact of AI-driven facial recognition.