anydesk network timeout the network connection has timed out

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anydesk network timeout issue

anydesk is a popular remote desktop application that allows users to connect to other computers over the internet. one common issue that users encounter is the "network connection has timed out" error. this can be frustrating, especially during remote sessions. below is an informative guide on understanding and troubleshooting this issue.

understanding the network timeout error

the "network connection has timed out" error occurs when anydesk is unable to establish a stable connection between the remote and local machines. this can happen for several reasons, including:

1. **network issues**: poor internet connectivity, high latency, or network congestion can cause timeouts.
2. **firewall settings**: firewalls on either machine may block anydesk's ports.
3. **antivirus software**: some antivirus programs may prevent anydesk from making connections.
4. **router configuration**: incorrect router settings can prevent anydesk from establishing a connection.
5. **anydesk server issues**: occasionally, anydesk's servers may be down.

troubleshooting steps

here are some steps you can take to troubleshoot and potentially resolve the timeout issue.

1. **check internet connection**:
ensure that both the local and remote machines have stable internet connections.
you can use tools like `ping` or `tracert` (in windows) or `traceroute` (in linux/mac) to check connectivity.
```bash
ping google.com
```

2. **restart anydesk**:
sometimes, simply closing and reopening the application can resolve temporary connection issues.

3. **check firewall and antivirus settings**:
ensure that anydesk is allowed through the firewall on both machines.
you can add it as an exception in the firewall settings.
for example, in windows firewall:
go to control panel system and security windows defender firewall allow an app or feature through windows defender firewall.
click "change settings" and find anyd ...

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