Скачать или смотреть How Do You Implement Formal Agent Recognition Programs?

Discover the secrets to boosting team morale and performance! This video delves into the crucial steps for successfully launching formal agent recognition programs within your call center.

Here's what you'll learn about building an impactful recognition program:
► Understand the foundational elements required for effective agent recognition initiatives.
► Explore various types of recognition that resonate with call center agents and drive motivation.
► Learn how to establish clear criteria and consistent processes for fair and impactful recognition.
► Discover strategies for communicating program goals and celebrating success to maximize engagement.
► Identify common pitfalls and best practices to ensure your recognition program's long-term sustainability and impact.


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