PS4 Safe Mode

Learn how to access and use the Safe Mode menu on your PlayStation 4 system. Safe Mode options may help to restore functions to a PS4 that cannot start up properly. It is recommended that you back up files before using some Safe Mode options.

Sections of this video:
0:30 Getting to Safe Mode
1:07 Restart System
1:12 Change Resolution
1:37 System Update
1:50 Default Settings
2:09 Rebuild Database
2:45 Initialize PS4
3:48 Initialize PS4 (Reinstall System Software)

To learn about backing up saved games, please visit: https://support.playstation.com/s/art...

To learn about backing up installed games, please visit: https://support.playstation.com/s/art...

To learn about reinstalling PS4 system software, please visit: https://www.playstation.com/en-us/sup...

To learn about getting service for a PS4 system, please visit:    • Getting System Service  

For additional information, please visit the PlayStation Knowledge Center at https://support.playstation.com