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Presented at o11ycon+hnycon, June 9–10, 2021
https://www.honeycomb.io/

Renato Todorov, Global VP of Engineering @ HelloFresh

How is Culture Change Even a Thing? Lessons From Introducing Observability Across the HelloFresh Enterprise

Adopting observability isn't as simple as upgrading your monitoring tools. Successful observability adoption requires a fundamental paradigm shift that changes the way engineers think about production. Preparing for the many challenges ahead is critical for any organizations aiming to scale new practices across more than a handful of teams.

In this talk, Renato covers lessons learned at HelloFresh while observability adoption was driven across the entire organization by a central platform team. By attending this talk, you'll learn strategies for considering the needs of your audience, identifying relevant problems to solve, and framing communications with various stakeholders. We'll look at ways to cross the adoption chasm with helpful techniques like lowering barriers to entry and reducing developer friction.