Podcast #5 ~ Dealing With Customer Complaints

Dealing with customer complaints can be the hardest part of any job, so it's time for Roger and Robin to share their experiences and tips on how to handle customer complaints.

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The Chimp Paradox: The Acclaimed Mind Management Programme to Help You Achieve Success, Confidence and Happiness.
https://www.waterstones.com/book/the-...

Here are some useful articles on dealing with complaints:

How to Talk to Your Angriest Customers - https://bit.ly/2Ubzkk5

Why Customer Complaints Are Good For Your Business - https://bit.ly/2po5sQF

How to Handle Customer Complaints - https://bit.ly/2HIFAKc

10 Tips For Dealing With Customer Complaints - https://bit.ly/2UcyP9o

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Although our YouTube channel is mainly reviews and 'how to' videos but we want the podcast to have a broader appeal and help people in their everyday life. I'm sure many of you want a podcast to listen to while you work or walk the dog or go for a run or a long drive and we want to be that best podcast for you.

This is obviously the video version but we will be publishing an audio version on as many podcasting platforms as possible including Apple Podcasts (iTunes), Google Podcasts, Spotify, TuneIn and directly from the Skill Builder website.

iTunes feed: https://itunes.apple.com/gb/podcast/s...

Spotify feed: https://open.spotify.com/show/3IQOIm4...

TuneIn feed: http://tunein.com/podcasts/Education-...

Google Podcasts feed: https://www.google.com/podcasts?feed=...

http://skill-builder.uk/podcast

#SBpodcast #TopTips #complaints

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