Скачать или смотреть Customer Service and Support Revenue Tracking KPI Dashboard in Excel

📈 Unlock the Profit Potential of Your Customer Service Team! 💬💼

Customer service is no longer just about resolving issues—it’s an integral part of driving revenue! With the Customer Service and Support Revenue Tracking KPI Dashboard in Excel, you’ll gain powerful insights into how your support team directly contributes to your bottom line. Whether you're managing a small team or an enterprise-level operation, this dashboard will help you turn your support department into a revenue-generating engine. 🚀

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Key Features:
📊 All-in-One Dashboard View: Track MTD (Month-to-Date), YTD (Year-to-Date), and Previous Year metrics in one interactive dashboard.

🔽 Drop-Down Month Selector: Filter your data by month with ease—just select from a simple dropdown in cell D3.

🟢 Up/Down Arrows for Visual Clarity: Conditional formatting with arrows shows if performance is trending up or down.

📈 KPI Trend Monitoring: Drill into monthly trends and spot any early warnings or consistent wins.

🧮 Auto-Syncing Data Sheets: Update your actuals, targets, and previous year data—everything syncs automatically to provide accurate real-time insights.

📄 Built-In KPI Definitions: Each KPI comes with its formula, unit, and definition so your team stays aligned on performance metrics.

🧰 Zero Coding Required: No complex macros or VBA—just use Excel skills to harness the power of this dashboard.

Inside the Dashboard:
Explore the 7 essential worksheet tabs that make this tool simple yet powerful:

🏠 Home Sheet: Central hub with easy navigation to all sections.

📊 KPI Trend Analysis: Track monthly performance of all revenue-related KPIs.

📈 Revenue Metrics: Upsell Conversion Rate, Revenue per Resolved Ticket, Customer Retention Revenue, and more.

📉 Data Sheets: Update and sync your actual, target, and previous year data with ease.

📄 KPI Definitions: Understand each KPI’s formula, units, and meaning.

⚙️ Settings & Filters: Customize your dashboard according to specific needs.

Why You Need It:
This Excel-based dashboard simplifies the way you track customer service revenue metrics, empowering you to make data-driven decisions and improve performance. From understanding upsell success to monitoring ticket resolution effectiveness, this tool helps turn your customer service into a profit center! 💰

Perfect For:

Customer Service Managers

Support Teams

Sales Managers

Business Analysts

Maximize Revenue Generation—Start tracking KPIs that drive real bottom-line results today. Get your Customer Service and Support Revenue Tracking KPI Dashboard in Excel now!
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