Скачать или смотреть How to Set Up Ring Groups (Basic Training)

A ring group, or call group, is a cloud telephony solution that allows organizations to distribute calls to a group of users or phone numbers. Inbound phone calls are made to a single phone number that can forward calls to multiple destinations.

Ring groups can help your business manage incoming calls more effectively.

It comes included with all service plans from Global Call Forwarding. The ring group VoIP feature can be set up in your online control panel in just a few clicks.

There are two ways to add and use call groups with your business phone numbers:

1. Have incoming calls forwarded directly to members of your ring group
2. Include ring groups within your IVR system (e.g., customer service group, tech support HQ, etc.)

It's easy to create call groups using our fully cloud-based platform. You can easily distribute calls to global teams and modify your settings in real-time.

Our team of #telecom experts is well-versed in setting up call groups and can assist you with any questions. This video is an explainer of how it works and how to set it up with #voip.

Learn more about Ring Groups and how they work in our knowledge base: https://support.unitedworldtelecom.co...