ServiceNow's Vendor Portal: one of the pillars of VRM success. What it does, how to use it in 5 min.

If you are a Vendor Manager, Risk Manager, member of a Vendor Risk Team or a Vendor to a business using ServiceNow's Vendor Risk Management application, this is an essential tutorial for you. In 5 minutes, Jorge Garcia, Technical Product Manager explains how to use this essential tool, the time it saves and the efficiencies it offers.

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Video content:

00:01 Introduction,
2:38 Refreshers: the VRM tutorials series, the six pillars of VRM,
3:05 Demo - Introduction to the tool. Vendors, Assessments
3:40 First page - List of Assessments past, current and new. Primary Vendor contact, questionnaires and document requests, objects, assigned-to,
4:42 Assigned-to a questionnaire, follow-ups, notes, comments, communication between Client and Vendor, answer, upload attachments, categories, submit, review, issues and tasks, open and closed issues, assign issues, close an issue, same for tasks,
6:07 Manage the Vendor team, add, edit, delete a member,
6:53 What you should do right now: share this tutorial with your team and your vendors,
7:32 Reminders.

To ask questions and download the PDF slides: https://community.servicenow.com/comm...