Скачать или смотреть HX24 | Social Capital: The core of healthcare strategy

From the stage of HX24, Press Ganey Chief Medical Officer Dr. Thomas Lee delivers a keynote underscoring the importance of building social capital in healthcare organizations. Social capital is the value derived from positive connections between people, and includes key elements such as respect, teamwork, and reliability.

In many ways, social capital is similar to financial capital. But unlike financial capital, social capital is not depleted by use. In fact, the more you use it, the more it grows. With the right leadership and team dynamics in play, this becomes a self-renewing resource that helps organizations succeed. For leaders, across all departments in healthcare, this means they have the responsibility of being the CFOs of social capital.

Watch our full video to learn how social capital:
➡ Is your competitive differentiator in healthcare
➡ Engages your workforce
➡ Drives better health outcomes
➡ Brings value to your healthcare consumers

#PressGaney #SocialCapital
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About Press Ganey
Press Ganey is the leading partner to healthcare providers and health plans improving the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Our Human Experience (HX) platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure the care journey is safe, equitable, and patient-centered. We are the trusted partner to 41,000+ healthcare provider organizations globally and 85% of health plans in the United States.