Скачать или смотреть Social Media Management Made Simple: The Customer Journey

In this video, I’ll walk you through how the Customer Journey shapes every step of Social Media Management — from awareness to advocacy.
You’ll learn how to connect your content strategy to what your audience actually needs at each stage, so your posts don’t just get likes — they drive real results.

Whether you’re a beginner Social Media Manager, a Virtual Assistant, or a small business owner, this video will help you understand how to build a content system that turns followers into loyal advocates.

📚 What you’ll learn:
0️⃣ What the Customer Journey is
1️⃣ How each stage connects to your social media goals
2️⃣ Examples of content per stage (Awareness → Advocacy)
3️⃣ How to stop random posting and start strategic storytelling

💛 Watch next:
• Explaining Social Media Management: The Role of Strategy
• Content Pillars 101 for Filipino VAs
• How to Create a Client-Ready Social Media System

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