Скачать или смотреть Patient-Provider Communication and Experience Improves with Language of Caring for Physicians

Patient-provider communication and the patient experience improve with the Language of Caring for Physicians. For PeaceHealth Medical Group, the Language of Caring for Physicians program is the driving force behind ‘achieving a culture of always’ throughout all their facilities. Physicians and clinic managers appreciate that LOC is not a script to be followed, but a philosophy and style of communication which becomes ingrained.

"We went into medicine so that we could provide great care. There are things we can learn so that we can communicate better so that we truly can provide that care. That helps us as well as our patients." –Robin Virgin, MD; Medical Director, Primary Care

"I believe the Heart-Head-Heart tool taught by Language of Caring is what transformed me from a manager into a leader." —Rebecca Crow, Clinic Manager Primary Care

Visit our website http://www.languageofcaring.com to access concrete tools and resources and learn how Language of Caring programs help healthcare teams show how much they care; improve patient outcomes, CAHPS scores, and financial health; ensure patient safety; and support your organization’s mission.

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