Скачать или смотреть Fire Lingo Face-to-Face Training | Ep. 06 | Practice with a Simulated Member Encounter

Put your Fire Lingo skills into practice. 🎭 This video guides you through role-playing exercises with bilingual colleagues or friends to simulate real member encounters.

In this video, you’ll practice using the Fire Lingo Face-to-Face tablet in a simulated member encounter. Role-playing with bilingual colleagues or friends is a great way to build confidence before helping real members.

Here’s how to get the most from practice:
✅ Pair up with bilingual colleagues or friends and switch roles
✅ Simulate different scenarios, including common branch interactions
✅ Add background noise to test how Fire Lingo handles real-world conditions
✅ Focus on clear communication and using the walkie-talkie button naturally

Practicing in a safe, simulated environment helps you become more comfortable with Fire Lingo, so you’ll feel confident and prepared when real members walk through the door.

👉 Continue the training series and master Fire Lingo to deliver seamless, inclusive service for every member.

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