Скачать или смотреть Shop Owner Roundtable: Featuring Absolute Repair & Merx Truck and Trailer

Come watch the replay of our first Shop Owner Roundtable of 2024! Fullbay’s CEO Patrick McKittrick and COO Chris O'Brien sat down with Peter Cooper, Director of Operations at Merck's Truck and Trailer.

In this replay, you'll discover the best practices for managing your team, leveraging marketing for growth, and honing your operations. You'll also get the playbooks that have driven Peter's success across multiple locations, like:

Optimizing Technician Efficiency: Discover how to motivate and measure technician performance, including how to create a hybrid pay scale and set clear expectations.
Innovative Marketing Approaches: Learn from Peter’s use of geo-targeting and partnerships to attract business while building brand awareness and customer loyalty.
Recruitment and Retention Strategies: Gain insights into attracting top-tier technicians and building a positive work environment.

This roundtable is packed with actionable strategies that will help maximize your shop's productivity.