Скачать или смотреть How to Use the Zendesk-Global Call Forwarding Integration

As a Global Call Forwarding customer, you have access to our cloud communication solutions — including our integrations.

Now you can easily connect your Global Call Forwarding phone service with your Zendesk platform.

This integration lets you place calls directly within Zendesk pages and take advantage of advanced cloud telephony features like:
Click-to-Call
Call Logging
Integrated Contacts
Call Recording
Call Transcription
Voicemail Transcription

So, how do you get started?

To use the Zendesk softphone integration, you will need:
Zendesk subscription
GCF outbound calling plan
GCF Zendesk integration subscription

The GCF Zendesk softphone integration makes it easy to quickly connect with your customers directly from your Zendesk interface.

Use our integration to combine global telephony with Zendesk for more integrated and comprehensive customer communication!

For more information on how to use the GCF softphone and Zendesk integration, reach out to an account manager!

Timestamp:
00:00 - Intro
00:26 - Integration Features
00:48 - Activate Zendesk Integration
01:32 - Softphone Features

Learn more about our Zendesk softphone integration: https://www.globalcallforwarding.com/...

Benefits of integrating GCF with Zendesk: https://www.globalcallforwarding.com/...

What can you do with call logs?: https://www.globalcallforwarding.com/...

How to use click-to-call?: https://www.globalcallforwarding.com/...

How to transcribe calls: https://www.globalcallforwarding.com/...