Скачать или смотреть More marketing won’t fix your broken call handling.

In this episode of Service Business Mastery, hosts Tersh Blissett, Co-Founder and Chief Experience Officer at Trade Automation Pros, and Josh Crouch the Founder of Relentless Digital Marketing Solutions, break down the illusions many contractors live by - especially when it comes to booking rates and missed revenue.

You think your CSR is killing it? You think your booking rate is 85%+? Think again.

250,000+ calls were analyzed. The real industry average is 53.4%. That means almost half of your leads are going to waste.

And here’s the kicker - it’s not always your CSR’s fault. It’s training gaps. It’s pricing objections. It’s overloaded schedules and broken call flows.

So before you call your agency begging for more leads… fix your leak. Audit your calls. Get real-time coaching in place. Automate your QA.

The leads are already there. You’re just not booking them.

🎧 Listen to the full episode: ‪@ServiceBusinessMasteryPodcast‬
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