How to Calculate Net Promoter Score (NPS) - 60 Second Breakdown

Need to quantify how well your product is meeting your customers’ needs? Net Promoter Score (NPS for short) is a quick and easy way to do it. There's no need for lengthy customer satisfaction surveys. Just ask your customers one simple survey question: How likely are you to refer this product to a friend?

In this video, you'll learn how to calculate net promoter score for your business and what the results mean.

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