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HOW TO OBTAIN FINANCIAL HELP FROM CENTRELINK


For the period of the Coronavirus supplement, which will commence from 27 April 2020, there will be expanded access to the income support payments.
Jobseeker Payment and Youth Allowance Jobseeker criteria will provide payment access for permanent employees who are stood down or lose their employment. The expanded eligibility applies to:-
• sole traders
• self employed
• casual workers
• contract workers who meet the income tests as a result of the economic downturn due to the Coronavirus. This could also include a person required to care for someone who is affected by the Coronavirus.
Criteria
Reduced means testing:
• Asset testing for Jobseeker Payment, Youth Allowance Jobseeker and Parenting Payment will be waived for the period of the Coronavirus supplement. Income testing will still apply to the person’s other payments, consistent with current arrangements.
Reduced waiting times:
• The one-week ordinary waiting period has been waived.
• To further accelerate access to payments, the Liquid Asset Test Waiting Period (LAWP) and the Seasonal Work Preclusion Period (SWPP) will also be waived for recipients eligible for the Coronavirus supplement. People currently serving a LAWP will no longer need to serve that waiting period.

Streamlined application process
Removal of the following requirement for these documents to be supplied:-
• Employment separation certificates
• Proof of rental arrangements
• Verification of relationship status
• Job seeker Classification instrument assessment for those people who have recently left jobs
• Job seeker to make an appointment with an employment service provider before they can be paid

How to apply

Step 1: Create a MyGov account or log into your existing one.

https://www.servicesaustralia.gov.au/...

Step 2: If you don’t already have one, create a Centrelink account. (Refer above link)

Step 3: Log into your MyGov account and “link” it to your Centrelink account. Now you can log into the MyGov portal and click through to your Centrelink account.
Step 4: If you’re still working but your hours have been reduced, you’ll need a letter from your employer confirming this.

If you’ve lost your job and you’re applying before April 27 (when this requirement will be waived), you’ll need to fill in an employment separation certificate for every employer you’ve worked for in the past 12 months.

Step 5: It’s time to make your claim. Log into MyGov, go to Centrelink, and select “Payments and Claims” from the menu. Then select “Claims”, then “Make a claim”.

Choose the category that best describes your circumstance and click “Get started”.

You’ll have to submit any required documents online now (so best to have these on hand), but you’ll have two weeks to submit any supplementary documents.

Step 6: As part of the claim, you’ll need to book a phone appointment.

Step 7: Centrelink will let you know, once you’ve completed the previous steps, if your claim has been approved. If it is, they’ll tell you when you need to report (which means letting them know how much money you’ve earned over the past 14 days). The approval may come through your MyGov inbox, the Express Plus Centrelink app or by mail.

Once you’ve been approved, you need to report every two weeks – otherwise, you won’t get paid. This can be done online or over the phone.