Скачать или смотреть Why Behavior Change Starts With Emotion, Not Information with Dr. Mary O'Connor

In Part Two of this ongoing series, The Exam Room continues its conversation with Dr. Mary O’Connor, orthopedic surgeon and national leader in prevention-focused, value-based musculoskeletal care.

This episode explores why patients are often more influenced by the experiences of other patients than by clinical advice alone — and why emotional readiness, trust, and peer support play a critical role in lasting behavior change. Dr. O’Connor explains how health coaches, community-based programs, and mentorship models help patients overcome barriers that knowledge alone cannot.

We also examine the shortcomings of traditional fee-for-service care, including overutilization of imaging and surgery, and the absence of effective non-surgical, whole-person care. Dr. O’Connor makes the case for an intermediary, non-surgical approach that prioritizes what truly matters to patients — whether that’s returning to activity, spending time with family, or simply living without pain.

This episode highlights why engaging patients at an emotional level isn’t a “nice to have,” but a necessity for better outcomes, lower costs, and a more sustainable health care system.