First Capital Connect - Really a terrible operator? | Failed Franchises #6 - FCC

Hello & welcome to the sixth episode of Failed Franchises. In this series I look at train companies that have failed at their franchise agreements or have been criticised by passengers & industry alike. Today I am looking at FCC, a commuter operator based in London. I look at whether FCC deserve to be called a 'Failed Franchise', or did they deserve their critics!

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References (including accredited sources):
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