Скачать или смотреть Restaurants can’t force service charge on Consumers | CCPA Order | Latest News | Mirror Now

Amid growing consumer complaints, the Central Consumer Protection Authority (CCPA) on Monday banned hotels and restaurants from levying service charge automatically or by default in food bills and allowed customers to lodge complaint in the event of a breach. “The guidelines issued by CCPA stipulate that hotels or restaurant shall not add service charge automatically or by default in the food bill. No collection of service charge shall be done by any other name. No hotel or restaurant shall force a consumer to pay service charge and shall clearly inform the consumer that service charge is voluntary, optional and at consumer’s discretion,” the government statement said.

#CCPA #SericeTax #SericeCharge
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