Скачать или смотреть Prisma Access - TAC Workshop (Japanese Language)

This video contains the materials used in a customer-facing technical training workshop focused on Prisma Access by Palo Alto Networks. The workshop aimed to enhance participants’ understanding of the information required when opening a support case, as well as how to efficiently collect and analyze data using Prisma Access tools.

Key topics covered include common case scenarios (e.g., commit issues, license errors, VPN/BGP issues, performance and connectivity troubleshooting), required logs and evidence collection, and best practices for engaging with support. This training empowers customers to accelerate issue resolution by preparing high-quality case submissions, reducing back-and-forth communication with support teams.