ERP Failure Case Study - Nike

Nike spent $400M to upgrade its ERP system that ended up with a loss of approximately $100M and a 20% drop in stock prices. They had to invest another 5 years and $400M to get the project back on track. Today, the system works and is providing benefits, but the question is - did they need to spend this much?

In any digital transformation undertaking, operational disruption is your biggest risk. It happens when corners are cut in an effort to reduce the upfront cost and increase the project ROI. However, the real metric of success is uninterrupted business operations through the migration.

Don't go through what Nike went through. Choose the right software, the right software integrator, and remember this is YOUR project. Own it and course-correct as you go to make sure your company gets to the desired outcome.

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