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Avianca Airlines Cancellation & Refund Policy: Complete Guide (2025)

Travel plans sometimes change unexpectedly, and understanding Avianca Airlines’ cancellation and refund policies can help you manage your bookings effectively.
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This blog will explain everything you need to know about canceling your Avianca flight and obtaining a refund.
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1. Can You Cancel Your Avianca Airlines Ticket?

Avianca Airlines allows passengers to cancel their flights, but the possibility of a refund depends on the fare type and conditions.
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Flexible tickets generally offer refunds, while discounted or promotional fares may not.
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2. Avianca’s 24-Hour Cancellation Policy

Passengers can cancel their ticket within 24 hours of purchase without penalties, provided the flight departure is more than 7 days away.
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This policy is a great way to secure your booking while having the flexibility to change your mind.
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3. Refundable vs. Non-Refundable Tickets

Refundable tickets allow full or partial refunds depending on cancellation timing.
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Non-refundable tickets may only be eligible for travel credits or no refund at all.
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4. How to Cancel Your Avianca Flight

Cancellations can be made through Avianca’s website, mobile app, or customer service hotline.
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Having your booking reference ready will simplify the process.
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5. Avianca Cancellation Fees

Cancellation fees vary based on your ticket type and how soon you cancel before the flight.
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Make sure to check fare rules to understand potential charges.
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6. Refund Processing Time

Refunds are usually processed within 7-15 business days after approval.
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The refund will be credited back to your original payment method.
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7. What If You Miss Your Avianca Flight?

If you fail to cancel your ticket before the flight, your ticket may become invalid with no refund.
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It’s always best to cancel or reschedule as early as possible.
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8. Flight Cancellation by Avianca

If Avianca cancels your flight, you can receive a full refund or be rebooked on an alternate flight at no additional cost.
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In certain situations, additional compensation may be applicable.
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