The COEfficient - Episode #3 | ft. Mosur Saisekar, Carelon Global Solutions

"We've transformed from a cost-arbitrage, headcount-driven organization to one focused on driving innovation and capabilities," said Mosur Saisekar, Chief Country Executive at Carelon Global Solutions, a U.S. healthcare services company, in the latest episode of Zinnov CoEfficient series. "Today, we have subject matter experts in digital technologies, next-generation technologies, data architecture, and more."

Carelon Global Solutions' India center has grown from a team of 3,000 employees to 18,000, making it one of the largest global capability centers in the country. The GCCs have become innovation hubs for data analytics and information technology, helping drive innovation, improve patient care, and gain a competitive edge.

The rise of Carelon reflects a broader trend of major healthcare companies setting up centers in India to access tech talent and drive business transformation. As the industry pushes for better accessibility, enhanced patient experiences, and improved health outcomes at lower costs, India's techno-business workforce has emerged as a significant contributor.

To know more, drop us a note at https://bit.ly/43ZN5DL
------------------------------------------------------------------------------------------------------------------------------------------------
Welcome to Zinnov COEfficient, a series that sheds light on the transformation of GCCs and the profound impact it has on the global technology landscape. In this episode, we spoke to Sai, and we delved into topics such as how he helped earn the headquarters' trust to increase autonomy and drive value for the global setup. We explored strategies on how to boost innovation capabilities, nurture global roles from India, and build a diverse, experienced workforce through strategic hiring from relevant industries.