Скачать или смотреть John Miller - The Benefits of forecasting Delivery Dates

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In this talk with Fred Deichler and John Miller we cover:

Communicating delivery dates directly impacts customer happiness
The practice of building delivery dates builds accountability (and trust) within the team
Other Key KPIs improve when communicating delivery dates (shorter ceremony meetings, amount of added scope, count of escape defects, CSAT)

Resources mentioned by John Miller:
Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers by Geoffrey Moore: https://amzn.to/40jcG8i

You can find John Miller on LinkedIn:   / johnmmiller