Скачать или смотреть Test bank for Human Resources in Healthcare Managing for Success, 5e Sampson

Example: Practice Questions for Human Resources in Healthcare – Sampson 5e
Chapter 1: Introduction to HR in Healthcare

Which of the following is the primary goal of human resources in healthcare organizations?
A. Reduce patient volume
B. Optimize employee performance to improve organizational outcomes
C. Maximize revenue from billing
D. Limit staff development programs
Answer: B – HR focuses on recruiting, developing, and retaining staff to support organizational goals.

A healthcare HR department is responsible for all EXCEPT:
A. Recruitment and staffing
B. Employee relations
C. Patient diagnosis
D. Training and development
Answer: C – Clinical diagnosis is outside HR’s responsibilities.

Strategic human resource management emphasizes:
A. Day-to-day payroll management only
B. Aligning HR practices with organizational strategy
C. Only compliance with labor laws
D. Eliminating benefits to reduce cost
Answer: B – HR practices should support the long-term goals of the organization.

Chapter 2: Recruitment and Selection

The most important factor when selecting healthcare staff is:
A. Lowest salary requirements
B. Cultural fit and required competencies
C. Geographic location
D. Years of experience only
Answer: B – Competence and organizational fit are critical for quality patient care.

Which recruitment strategy is most effective for attracting high-quality healthcare candidates?
A. Internal posting only
B. Professional networking and targeted job postings
C. Word of mouth only
D. Social media with no screening
Answer: B – Targeted recruitment reaches qualified candidates efficiently.

During the selection process, structured interviews are preferred because:
A. They allow personal bias
B. They provide consistent questions and fair comparisons
C. They are informal and flexible
D. They do not require documentation
Answer: B – Structured interviews reduce bias and improve reliability.

Chapter 3: Training and Development

Onboarding programs for new healthcare employees should:
A. Focus only on paperwork
B. Introduce the organization’s culture, policies, and role expectations
C. Be optional
D. Last only one day
Answer: B – Comprehensive onboarding improves retention and performance.

Continuing education in healthcare is critical because:
A. It increases revenue
B. Healthcare knowledge and regulations are constantly changing
C. It is optional
D. It replaces experience
Answer: B – Ongoing training ensures staff remain competent and compliant.

A performance appraisal is primarily used to:
A. Punish employees
B. Guide development and evaluate performance against objectives
C. Reduce salary
D. Track patient complaints only
Answer: B – Performance evaluations support development and accountability.

Chapter 4: Employee Relations and Retention

Employee engagement in healthcare organizations is important because:
A. It reduces costs only
B. It improves patient outcomes and staff retention
C. It is a legal requirement
D. It replaces training
Answer: B – Engaged employees are more productive and provide better patient care.

Which is a common reason healthcare employees leave organizations?
A. Lack of competitive pay
B. Poor leadership and limited growth opportunities
C. Unsupportive work environment
D. All of the above
Answer: D – Retention is influenced by multiple factors including pay, leadership, and culture.

An effective conflict resolution strategy in healthcare involves:
A. Ignoring the conflict
B. Facilitating open communication and collaborative problem solving
C. Taking sides quickly
D. Immediate disciplinary action
Answer: B – Collaboration and communication resolve conflicts constructively.

Chapter 5: Legal and Regulatory Issues

Which federal law protects employees from discrimination based on race, sex, or age?
A. HIPAA
B. Title VII of the Civil Rights Act
C. OSHA
D. Affordable Care Act
Answer: B – Title VII prohibits employment discrimination.

Occupational Safety and Health Administration (OSHA) regulations primarily aim to:
A. Reduce payroll
B. Ensure workplace safety and minimize employee injury
C. Control healthcare policies
D. Enforce patient privacy
Answer: B – OSHA protects workers from hazards in the workplace.

The Family and Medical Leave Act (FMLA) provides:
A. Paid vacation for employees
B. Unpaid leave for eligible employees for medical or family reasons
C. Retirement benefits
D. Bonuses for productivity
Answer: B – FMLA ensures job protection during qualifying leave.

https://www.learnexams.com/study-cont...