Customer sues Tim Hortons for $500K after being burned by hot tea

Warning: This video contains disturbing images. Discretion advised.
A 73-year-old Ontario woman and her family are seeking $500,000 after she says she was severely burned by a searing hot cup of tea from Canadian caffeine giant Tim Hortons.

Jackie Lansing tells Global News she was taking her sister to a medical appointment last May when they decided to stop at one of the restaurant's Ontario locations. She says she ordered a medium tea with milk. Once she received the order, she says she placed it in the cupholder and pulled out of the drive-thru and into the parking lot.

“On top of the cup it said B Tea, which means black tea. So I knew the order was wrong. So I went to lift the cup up to check it, and the cup completely collapsed on itself,” she recounted.
Shallima Maharaj spoke with Lansing and has more on the case.

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