Скачать или смотреть How can we measure the level of employee engagement?

From our Ask Us Anything series, Episode #9, Mark Graban and Dr. Greg Jacobson answer this question.

Mark: Sure, surveys can be helpful, but a key measure is the number of ideas that people are bringing forward. What are absenteeism and turnover rates? What % of ideas are being implemented?

Greg: KaiNexus helps measure and support this through data collection… improvement coaches at our customers use these reports all the time. What departments and teams are most engaged? Number of improvements per person per year.

Below 1 is really bad.
Really high performing organizations are doing 10-15 per person per year

Are people using KaiNexus? That can measure engagement.

Mark: Engagement is a verb and an action… not just something that occurs. Leaders need to lead.