Скачать или смотреть SWT Tourism Skillshop - AI Chatbots for the Tourism Sector

Chatbots and artificial intelligence (AI) are becoming increasingly prevalent throughout the tourism sector and society. Their integration is reshaping how businesses operate, how travelers plan and experience trips, and how people interact with digital systems on a daily basis. More than just information retrieval, AI assistants can enhance customer service, personalize experiences, reduce costs for tourism-related entities, and provide data insights and reports that empower informed decision-making.

Marina Petrova is the CEO and Co-Founder of Intentful, a technology company that enhances brand communication through AI-driven interactions, enabling real-time engagement between brands and consumers. She will provide an overview of AI assistants and their role in the tourism sector while addressing the challenges and opportunities for this technology in the years ahead. Webinar attendees will also hear from Elizabeth Tyler, VP of Marketing and Operations at the Skagit Tourism Bureau. Learn how her destination organization selected Intentful for AI services and how these services enhance the consumer website and help the organization in other ways.