Canadians pay big fees for internet — so why don't they switch companies?

Canadians pay some of the biggest fees for internet, and Canada's big telecommunication companies are raising their prices — so why don't Canadians switch to other companies? There are many alternatives to Bell, Rogers and Telus, but consumers seem reluctant to switch. CBC News takes a look at why Canadians continue to pay huge fees even as they complain about getting gouged.

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