Скачать или смотреть Advice when accessing Urgent Care - Winter 2020

Due to social distancing and infection prevention it is important that we keep our Emergency Departments for those who really need them.

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. Anyone going online to 111.nhs.uk or calling the free NHS 111 number will be given a thorough assessment and then helped to find treatment, which could be your local pharmacy, GP surgery or an appointment slot at an A&E department.

NHS 111 can already make booked appointments with GP surgeries and pharmacies, or divert a call to the ambulance service if necessary. Callers can also get directly through to a specialist mental health team. The addition is that from 1 December, NHS 111 will be able to make somebody a booked appointment at an A&E or Urgent Treatment Centre too.

The approach is being introduced nationwide to help keep urgent NHS services safe and to make sure that they are available for everyone who needs them.