Microsoft Dynamics 365 Customer Self-Service Portals

In this video we show you three ways Microsoft Dynamics 365 Customer Self-Service Portals can help customers access information without having to call or email in.

Empower your customers with access to knowledge based articles and forums, which helps them handle minor issues and simple tasks by themselves. This saves time for your customers, and your support team!

Content Timestamps:
0:00 Web Portals Introduction
0:32 Knowledge Based Articles
1:26 Forums
1:50 My Support/ Cases

If you have any questions, please feel free to contact us!

☎️ 0800-381-1000
💻 https://www.preact.co.uk/
✉️ [email protected]

Twitter:   / preactcrm  
LinkedIn:   / preact-ltd  

#MSDyn365 #Dynamics365 #PowerPlatform