Скачать или смотреть Hospetalk - Podcast For Hoteliers | Conversation with Subhabrata Roy, GM Courtyard by Marriott | E20

Welcome to the 20th podcast of Hospetalk with Vikas Mehra
Podcast for Hoteliers!

Ever wondered how you rise from a passionate hotelier to becoming the General Manager of one of Marriott’s finest properties?

In this episode, we sit down with Mr. Subhabrata Roy, the esteemed General Manager of Courtyard by Marriott Navi Mumbai‪@courtyardbymarriottnavimumbai‬ who shares his incredible journey of over 23+ years in hospitality operations and leadership. His story is a masterclass in resilience, adaptability, and the power of building a career with purpose.

What you’ll discover in this episode:
• How Mr. Roy began his career in operations and climbed the ladder to become a GM
• Key lessons in hotel operations, guest experience, and team management
• The challenges of leading luxury properties in evolving markets
• His thoughts on the future of hospitality and leadership in India
• Practical advice for hotel management students, young professionals, and aspiring leaders

With a background that spans renowned hotel brands and diverse leadership roles, Mr. Roy has mastered the art of balancing operational excellence with people-first leadership. His journey is proof that with consistency, mentorship, and passion, one can build a career that inspires the next generation of hoteliers.

Whether you’re a hospitality student, hotelier, or someone passionate about leadership and growth, this episode is packed with actionable wisdom and real-life experiences you won’t want to miss.

Don't miss this inspiring conversation with a true industry leader.

Join us as Mr. Subhabrata Roy shares his remarkable journey, valuable insights, and expertise, providing a fresh perspective on the hospitality industry.

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Location Courtesy: Courtyard by Marriott Navi Mumbai ‪@courtyardbymarriottnavimumbai‬

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Chapters
(2:16) – Introduction
(3:42) – Mr. Subhabrata Hospitality Journey
(4:50) – The Heroic Moment: When Mr. Subhabrata Knew Hospitality Was His Industry
(6:46) – Helping Newcomers Understand the Industry Better
(8:00) – 26 Years, 4 Brands: Mr. Subhabrata Defines His Leadership Style
(9:55) – Advice for Fresh Hotel Management Graduates
(11:14) – 3 Essential Skills Every Hotelier Must Master Early On
(12:48) – Choosing the Best Intern What Criteria Matter Most?
(14:15) – Mr. Subhabrata Perspective on Long Working Hours
(16:37) – Mr. Subhabrata Secrets to Keeping His Team Motivated
(17:55) – Continuous Learning: How Mr. Subhabrata Keeps His Knowledge Updated
(19:18) – A Team Achievement That Made him Proud
(21:31) – Mr. Subhabrata on AI & Automation in the Future of Hospitality
(23:02) – One Myth About General Managers Mr. Subhabrata Wants to Bust
(23:55) – If Mr. Subhabrata Could Trade Jobs with Another Department
(25:10) – The Hospitality Icon Mr. Subhabrata Would Love to Dine With
(26:13) – Rapid Fire
(27:42) – What Mr. Subhabrata Still Wants to Achieve After 23+ Years in Hospitality
(28:29) – Mr. Subhabrata Message for Entrants, Mid-Managers & GMs
(31:36) – End of Episode

Keywords:
Subhabrata Roy Podcast, Marriott Hotels India, Courtyard by Marriott Navi Mumbai, hospitality leadership, hotel management career advice, hospitality students India, hospitality success stories, GM career journey, Hospetalk podcast