Want *Actual* Happy Clients? Here's How The Account Management Role Should Look | with Craig Rodney

SCALING YOUR MARKETING AGENCY // AGENCY LIFE // DIGITAL MARKETING AGENCY TIPS // CLIENT MANAGEMENT // ACCOUNT MANAGEMENT // CLIENT ONBOARDING // BUSINESS // ACCOUNT MANAGER // CLIENT // AGENCY // WORK LIFE BALANCE// REMOTE// AGENCY OWNER // CLIENT ACCOUNT MANAGER // PROJECT MANAGEMENT // Want Actual Happy Clients? Here's How The Account Management Role Should Look & Work Inside Your Agency | with Craig Rodney

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Want Actual Happy Clients? Here's How The Account Management Role Should Look & Work Inside Your Agency | with Craig Rodney

On the Happy Clients Podcast, let’s dive into a topic that’s going to transform the way you look at the Account Management function in your agency. This will make your clients genuinely happier, but also, your team. Today, we’re talking about the magic of account management with none other than the Agency Coach, Craig Rodney.

Successful scaling isn’t just about working harder; it’s about delegating effectively and empowering your team to take ownership of their roles. Here’s a secret: the real growth happens when you upgrade not just your clients but also your team.

In this episode, we tap into Craig's 15+ years of experience growing, scaling (and later) exiting an agency. He shares what he's seen work and not, which I'm confident you'll walk away with a notepad full of ideas to implement.

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