Скачать или смотреть How to Prevent Fraud as a NAB Customer and Protect Your Money

Staying safe from fraud is essential for every NAB customer, and this guide explains exactly how to protect your card, secure your online banking, recognise scams, and respond quickly to suspicious activity. Fraud prevention starts with simple everyday habits such as checking ATMs before using them, keeping your card in your possession, and shielding your PIN from view. Digital protection is equally important, so enabling multi-factor authentication, activating transaction alerts, and shopping only on trusted websites can significantly reduce your exposure to online threats.
You’ll also learn how scammers typically target NAB customers through emails, texts, and calls, and how to respond safely—never click unexpected links, forward suspicious messages to NAB, and report unauthorised activity immediately.
NAB’s card control tools add an extra layer of protection by letting you block your card, set spending limits, or restrict usage types directly from the app. Staying vigilant and monitoring your accounts regularly is one of the most effective defences against fraud.

00:18 — Protect your card & pin
00:33 — Use online security features
00:46 — Recognise and respond to scams
00:59 — Use card controls
01:11 — Stay vigilant & report quickly

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