What Is Commerce Cloud? | Salesforce Explained

This episode of Salesforce Explained is all about how to scale digital commerce and productivity with AI. In other words, all about Salesforce Commerce Cloud.

What is Salesforce Commerce Cloud?
Commerce Cloud is a digital commerce platform that supports every stage of the ecommerce process. Those with Commerce Cloud can use it to unify data across business departments, increase productivity with AI, and deliver personalized experiences that turn first-time shoppers into repeat customers – all while keeping customer data secure and compliant. To keep up with customer expectations and constant changes in the commerce industry, Commerce Cloud is always innovating.

Learn more about Commerce Cloud: https://sforce.co/3yLNajy

Learn more about Data Cloud:    • How to Unify, Understand, and Act on ...  

Learn more about Einstein Copilot:    • Einstein Copilot: Conversational AI f...  

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00:00 - Intro
00:19 - How to use Commerce Cloud to create meaningful interactions
00:30 - What is Salesforce Commerce Cloud?
01:00 - Commerce Cloud customer results
01:20 - Commerce Cloud advanced tools
01:35 - Commerce Cloud connects your customer journey
02:34 - Commerce Cloud makes it easy to move quickly
05:40 - Commerce Cloud is built on a trusted platform
06:14 - Commerce Cloud footprint
06:28 - Commerce Cloud compliance

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Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way. Our product portfolio, Einstein 1, brings #1 CRM apps together with trusted AI and data on one integrated platform so companies can grow relationships, productivity, and their bottom line – all at the same time in our new era of artificial intelligence.

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