Скачать или смотреть "I Forgot Your Name!" and Other Etiquette Issues

Mister Manners, Thomas P. Farley, joins Kathie Lee Gifford and guest host Craig Ferguson on the Today show's "Kathie Lee and Hoda" to take questions from viewers. Among the topics they discuss include: whether to admit you've forgotten someone's name; how to deal with an ungrateful friend; and what to do when a friend blames perpetual lateness on her children.

Thomas is an etiquette expert, speaker and author who's inspiring audiences of all types to master essential manners for success in the workplace—and in life.

His business etiquette training workshops and keynotes for banks, law firms, universities and Fortune 500 companies are engaging and memorable, offering strategies for getting along and getting ahead. Among his clients have included the United States Department of Commerce, the Estée Lauder Companies, JPMorgan Chase, the Walt Disney Corporation, Wells Fargo, the American Automobile Association (AAA), the U.S. Army, Viacom and New York City's Economic Development Corporation. For more, visit www.whatmannersmost.com