Скачать или смотреть Blue Collar Nerd on ServiceTitan, Tech & Scaling Your Home Service Business

Turn your home service chaos into a streamlined, profitable machine.
In this episode, Blue Collar Nerd (Richard Kohberger) breaks down how tech, ServiceTitan, and smart training can transform your HVAC, plumbing, or electrical business.

In this Freedom Blueprint Podcast episode, host Justin Deese sits down with Richard Kohberger—better known as Blue Collar Nerd—to talk about growing up in the trades, falling in love with tech, and becoming one of the most trusted educators on ServiceTitan and home service software.

You’ll hear how Richard went from theatre kid and film major to HVAC technician, into the office, and eventually Director of Operations in his family’s Atlanta shop. That unique blend of field experience, operations, tech, and acting led him to launch the Blue Collar Nerd YouTube channel and later create the Ultimate ServiceTitan Guide.

They dig into:
What it’s really like to feel like an “outsider” in the trades—and why that perspective became a superpower.
How ServiceTitan changed the game for home service businesses and why constant evolution in your software is actually an advantage.
The story behind the Ultimate ServiceTitan Guide: a searchable, video-based resource to help teams master dispatch, call center, pricebook, reporting, dynamic pricing, and more.
How to train new CSRs, office staff, and managers faster using video and searchable content instead of static docs.
Why most contractors still underutilize ServiceTitan and leave massive efficiency and profit on the table.

Richard also shares two powerful features that make techs’ and office staff’s lives easier:
Conditional logic in forms – Hide irrelevant questions so techs only see what applies to the job they’re on.
Configurable services (plus dynamic pricing) – Condense multiple materials into a single service, pick the exact item on the job, and let ServiceTitan handle accurate pricing and inventory tracking.

If you’re an HVAC, plumbing, or electrical business owner who feels behind on technology—or you’re using ServiceTitan but know you’re only scratching the surface—this episode will give you practical ideas, clarity, and next steps.

🔗 Learn more about the Ultimate ServiceTitan Guide: https://bluecollarnerd.com
📺 Subscribe to Blue Collar Nerd on YouTube for more ServiceTitan tips and breakdowns.

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This is the definitive platform for entrepreneurs in the home service sector looking to enhance their operational acumen and drive their businesses towards unparalleled success. Hosted by the entrepreneur Justin Deese, our channel offers a treasure trove of insights drawn from his twenty years of rich experience in the industry, spanning plumbing, HVAC, and electrical services. Dive into our expansive series of podcasts where Justin, alongside esteemed guests like Tommy Mello from Home Service Experts, Tersh Blissett & Josh Crouch from Service Business Mastery, Ara Mahdessian CEO of Service Titan, Jered Williams from Wealthy Plumber, and Tom Peregrino from Service Nation, unpacks a variety of topics crucial for business growth and resilience. Each episode is meticulously designed to provide you with the tools and knowledge needed to navigate the ever-evolving challenges of the home service industry. From practical tips on avoiding common pitfalls to motivating stories of recovery and success, our content is curated to foster growth, inspire innovation, and promote a positive mindset among business owners.


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