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How to claim warranty on part of a used Corsair RAM kit

How to claim warranty on part of a used Corsair RAM kit

Are you trying to figure out how to claim a warranty on a used Corsair RAM kit when only one stick is failing? This comprehensive guide shows you how to navigate the Corsair RMA process for second-hand memory, resolve Corsair RAM stability issues, and get your replacement hardware quickly. Whether you are dealing with blue screen errors, MemTest86 failures, or a dead RAM module, we walk you through the troubleshooting and filing steps, including verifying your serial number, contacting Corsair support for used items, providing proof of purchase, and shipping your faulty kit. This step-by-step solution helps you manage the limited lifetime warranty, understand the Corsair replacement policy for used gear, and ensure your PC build stays running with high-performance memory.

In This Video We Will See How to Claim Warranty on Part of a Used Corsair RAM Kit

Here Are The Steps to Claim Warranty on Part of a Used Corsair RAM Kit

Method 1: Preparing for the RMA

1. Identify the faulty RAM stick using MemTest86 or Windows Memory Diagnostic
2. Locate the serial number and part number on the RAM module sticker
3. Take a clear photo of the sticker and the physical condition of the RAM
4. Find the original invoice or receipt from the original seller
5. Ensure you have the full kit ready, as Corsair usually requires the entire kit for replacement
6. Done!

Method 2: Filing the Support Ticket

1. Go to the Corsair Support website
2. Click on Create a Ticket or Contact Support
3. Select Warranty Replacement (RMA) as the ticket type
4. Enter the Part Number (e.g., CMK16GX...) and Serial Number
5. Upload the photos of the RAM and the purchase receipt
6. Describe the specific errors you are experiencing
7. Submit the ticket and wait for a support agent to respond
8. Done!

Method 3: Shipping and Replacement

1. Once the RMA is approved, print the provided shipping label and RMA packing slip
2. Securely pack the entire RAM kit in an anti-static bag and bubble wrap
3. Place the packing slip inside the box
4. Ship the package to the designated Corsair hub
5. Track your shipment through the Corsair support portal
6. Wait for the replacement kit to arrive at your address
7. Install the new RAM and test for stability
8. Done!

Topic Covered:
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