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How do schools prepare for the changing landscape of both education and business with the pace of advancements in technology and specifically in artificial intelligence (AI)? What lessons were learned from the rapid shift to digital that happened during the pandemic and how can that knowledge improve the way higher education works today?
Shawn Miller is the Associate Provost for Digital Learning and Strategy at Rice University. Shawn serves as the key steward of Rice’s digital strategy where he leverages best practices already in place across the University and also introduces new approaches and collaborations to be scaled.

Shawn and host David Mansouri discuss the transformative impact of digital learning and AI on higher education. Shawn shares his career journey, from his time at the University of Texas at El Paso (UTEP) and Duke University, through to his current role at Rice. Their conversation explores Rice's vision for digital education, the integration of AI tools in learning, and the future of teaching and learning at Rice. Shawn also highlights the challenges and ethical concerns related to AI, including the aspects of AI in education that he is more interested in than using it to just continue the way things were taught before. Shawn also lays out his view of some essential skills students need to thrive in an AI-powered world.

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Episode Guide:

01:01 Shawn Miller’s introduction and background
06:16 The Vision for Digital Learning at Rice
14:23 Impact of COVID-19 on Digital Learning
19:30 Integrating AI into Education at Rice
23:47 Promising AI Applications in Teaching
26:19 AI's Role in Learning and Analytics
28:55 Challenges and Ethical Concerns of AI
33:14 Skills for an AI-Powered World
35:52 Future of Teaching and Learning at Rice
38:51 Rapid Fire Questions
Beyond The Hedges is a production of Rice University and is produced by

Episode Quotes:
Rethinking education in the age of AI

27:39: What’s really most frustrating to me about the first wave of AI education tools that we got thrown at us, right, as institutions—and I’m talking even about startups—they’re mostly founded on the idea that whatever we are doing now in classes and in teaching is somehow the right way to do it, right? So, it’s like, how can you speed up creating better multiple-choice tests, right? Or how could you grade all these papers that you’ve got to grade, right? Well, maybe the outcome for that class isn’t that you should write a paper in the first place, right? But now is our chance to ask that. And I know this is frustrating for faculty…[28:61] But it’s a good opportunity for us to, but then it’s been frustrating to have all these edtech ventures come out where it’s like, “But AI could make all the things better!” And it’s like, yeah, but you’re talking about making traditional education faster, cheaper, more productive. You’re not talking about helping people learn better.

What’s a better question for AI in education

11:16: Maybe the answer for AI is not what can you have the AI do that you used to do, as much as what can I do even more of or even better. And I think that’s a good mindset for us to be in, in education.

The pandemic digital experience

15:34: I think you have two things that people tend to say about the pandemic digital learning experience. One is that it was horrible, and they’d never want to do it again. Then, for those who knew about online learning or had done it before the pandemic, they’ll say, “Well, that’s because no one did it right,” quote unquote. And I think we can honor both of those viewpoints. But I’d also say that we learned a few things, right? One thing is most faculty learned how to use the LMS and Zoom. And if you think back pre-COVID, how many people could launch a webinar or call a virtual meeting, right? And how many staff did it take to set up a global web conference? It was incredibly expensive. It took a lot of time. You had to schedule it, and now people just trigger these things, right? I think the second thing we learned is that hybrid work can definitely work. And I’ve gone on record a few times saying that the future of work maybe parallels the future of hybrid and online learning.