Скачать или смотреть 🕵️‍♂️ DTSP S1: Master the Art of Diagnosis | Solve Business Problems Like a Pro - Long

Welcome to the core skills series for the Digital and Technology Solutions Professional (DTSP) Degree Apprenticeship. I'm Sam, your Lead Tutor.
In this deep dive into Skill 1 (S1), we explore the most critical skill for any tech professional: The ability to analyse a business problem before trying to fix it. Whether you are a coder, an analyst, or a network engineer, the "Hammer and Nail" bias is the biggest threat to your success. Today, we learn how to be a detective.
IN THIS VIDEO:
The Detective Mindset: Why you must distinguish between a symptom and a root cause.
The Toolkit: How to use the "5 Whys" to find the truth.
Role-Specific Guides: Tailored examples for Software Engineers, Data Analysts, Cyber Security, and more.
The "So What?" Test: How to quantify business impact.
Portfolio & EPA Gold: Exact templates for using the STARR method to evidence this skill.
ADDITIONAL DETAILS:
Your problem, solved! Find the exact answers you need below:
Slide 3: How do I find the root cause of a technical issue? (5 Whys)
Slide 4: How does analysis apply to Software Engineers and Data Analysts?
Slide 6: How do Business Analysts and Consultants use S1?
Slide 8: How do I write this up for my portfolio? (STARR Method)
Slide 9: Where does S1 go in my Major Project Report?
➡️ Download the full presentation slides and transcript from our EPA Hub:
www.mentorinai.com/epahub/
Timestamps:
00:00 The Foundation of Every Solution
01:35 Decoding S1: The Detective Mindset
03:10 The Toolkit: Root Cause Analysis (5 Whys)
04:55 Application: Software & Data
06:20 Application: Network & Cyber Security
07:45 Application: Business Analysts & Consultants
09:15 Workplace Application: How to Start
10:40 Portfolio Evidence: The STARR Method
12:05 Implementing S1 in Your Major Project
13:30 Summary & Next Steps