Delta Partners’ QES (Quality of Experience Score)

Описание к видео Delta Partners’ QES (Quality of Experience Score)

What if there was a single, 100% fact-based KPI that could measure the quality of the experience I'm offering to all my customers?

Discover QES, Delta Partners’ proprietary methodology to help clients address performance issues. The Quality of Experience Score (QES) links poor customer experience at the customer level with root causes and identifies the return on investment if experiences are improved.

Learn more about it on www.deltapartnersgroup.com

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